Terms of Service

PRIVACY STATEMENT

Soho Taco takes its customer’s privacy seriously. Any info that we receive will be safely guarded and will only be shared within our company on a need-to-know basis. We will not sell, rent or share your confidential information with third parties or use your email for unsolicited messages.

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PRIVATE TASTINGS

In order to assist potential catering customers visualize our services in action, SoHo Taco does offer private tastings where one of our gourmet taco catering carts is fully assembled and our skilled cooks prepare meals for a fixed number of guests.  There is a nominal, non-refundable fee for this service which is by appointment only basis. Please ask your friendly event coordinator for details.

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CATERING REQUESTS

Simply making any kind of inquiry on our website by email, the catering request form, the contact us form, etc. will not create any kind of binding catering contract. Our service will only be secured when we receive a deposit and you receive a booking confirmation from our event coordinator.

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DEPOSIT POLICY

In order to secure an event, a non-refundable deposit of 30% of the estimated total bill or $300 (whichever is greater) will be required.

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FINAL PAYMENT

Final Payment must be done 10 business days prior to the event if paid by credit card or check (“payment method”).  IMPORTANT: Should the afore-mentioned payment method be returned insufficient and/or declined, we reserve the right to use any valid credit card on file to pay for the entire amount due.

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CANCELLATION POLICY

There are no cancellations due to weather and the deposit is non-refundable. Soho Taco will provide service rain or shine. Moreover, the full booking fee is non-refundable for events cancelled within 5 days of the event.

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RAIN CHECKS / RESCHEDULING

In the event of cancellation prior to 5 days of the event, it is within our exclusive discretion to reschedule the date and time and/or apply deposit money already paid.

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FINAL GUEST COUNT

A final guest count must be given at least one (1) week before the scheduled event.

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TIPPING POLICY

Gratuities are within the customer’s discretion. For purposes of convenience a percentage will be added to the invoice. Any additional tipping at the event will be optional.

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TRAVEL FEE

In order to offset the cost of transportation our invoices and proposals will include a travel fee which may vary depending on current fuel costs and distance traveled from our headquarters in the City of Santa Ana.

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RETURNED ITEM / CHECK FEE

Items or checks returned unpayable will be assessed a $30.00 per item charge.

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CATERING SERVICE ON THE DAY OF THE EVENT
  • Unless agreed otherwise, SOHO TACO will provide at least 2 hours of service.
  • The customer is responsible for making sure a reasonably safe, secure, level and spacious area will be made available for and accessible by the taco cart. For safety reasons, we CANNOT bring our carts up nor down more than five (5) steps.
  • No homemade products can be cooked on our carts.
  • All permit requirements for outdoor service (ie. parks, beaches, public areas) are the customer’s responsibility.
  • CONTAINERS: It is the customer’s responsibility to provide “to go” or “leftover” containers.  For a nominal fee, SOHO TACO can provide containers for leftovers on the day of the event.

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MEASUREMENTS

CARTS: Unassembled & if you’re standing next to the cart facing the cooks, each cart measures 28 inches from front to back and 3 feet wide from left to right. Fully assembled, it measures 4 feet long from front to back, 7 feet wide from left to right and 6 feet high. However, a cubic area of 7 feet (7′ x 7′ x 7′) is needed for the work area and to accommodate the rooftop awning.

TRUCK: The food truck measures 22 feet long from front to back, 8 feet 4 inches wide and 9 feet 6 inches high if the vent doors on top are closed. If the doors are open for service, they each add 4 foot 4 inches to the width measured from the passenger side.

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